Privacy Policy

MattArt.shop ("we," "our," or "us") values your privacy and is dedicated to handling your personal information responsibly. This policy explains how data is collected, used, and protected when you interact with our website or purchase our wall art products.

By using our Site, you agree to the practices outlined in this Privacy Policy.

Information We Collect

We gather only the information necessary to operate our business effectively and provide a smooth shopping experience.

Order and Personal Information
When you make a purchase, we collect details required to complete your order, including your full name, billing and shipping addresses, email address, phone number, and product selections (such as sizes and quantities). Payment details are processed securely through trusted third-party providers and are never stored on our systems.

Automatically Collected Data
When visiting the Site, certain technical information is collected automatically. This includes your IP address, browser type, device details, pages viewed, and time spent on the website. This data helps us analyze usage, improve performance, and maintain security.

Customer Support Communications
If you contact us, we may retain the information you provide (such as messages or attachments) strictly for support purposes and service improvement.

How Your Information Is Used

Your information is used for the following purposes:

  • To process orders and arrange delivery, including sending confirmations and tracking updates

  • To respond to inquiries and provide customer assistance

  • To detect, prevent, and investigate fraudulent or unauthorized activity

  • To improve website functionality, performance, and user experience

  • To send promotional communications only if you have opted in (you may unsubscribe at any time)

  • To meet legal and regulatory requirements

We do not use your personal data for unrelated purposes without your consent.

Sharing of Information

We do not sell, trade, or rent your personal information. Data is shared only when necessary to operate our services:

  • Shipping providers (such as USPS or UPS) receive required delivery details

  • Payment processors (such as PayPal or Stripe) handle transactions securely

  • Service providers supporting our operations may access limited data strictly for processing tasks

  • Legal authorities may receive information when required by law or to protect our rights

All third parties are expected to follow strict data protection standards.

Your Rights

Depending on applicable laws in your region, you may have the right to:

  • Request access to your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Restrict or object to certain data processing activities

  • Request transfer of your data (data portability)

You may also opt out of marketing emails at any time by using the unsubscribe option included in those communications.

Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience:

  • Essential cookies enable core website functions such as cart and checkout

  • Analytics tools help us understand traffic and improve performance

  • Marketing cookies may be used for relevant advertising (these can be managed through your browser settings)

Data Retention and Protection

We retain necessary records, such as order and transaction data, for legal and accounting purposes. Other personal data is kept only as long as required.

To protect your information, we implement industry-standard safeguards, including secure (SSL) connections, restricted data access, and continuous monitoring systems.

Updates to This Policy

We may revise this Privacy Policy from time to time to reflect operational or legal changes. Any updates will be published on this page with a revised date. Continued use of the Site indicates acceptance of those changes.

Contact Details

For any questions or requests related to your privacy, please contact us:

Store: MattArt.shop
Email: contact@mattart.shop
Phone: +1 302 673 5731
Address: 4 Briar Ln, Dover Delaware 19904, United State